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Sector
Management
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Language
English
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Course Price
FREE
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Customer Service Foundations
In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty.
Description
Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve.Name Customer Service Foundations Language English Duration 1:23 hours Sector Management Price (INR) FREE Availablity Available full time Certification Availability from Knowledge Partner Available Certification Availability from eSkillIndia Not Available Pre-Qualification Any Course Rating
Average Rating:5.0
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