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Sector
Management
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Language
English
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Course Price
FREE
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Crisis Communication
Crisis communication is a branch of public relations designed to protect and defend companies that face challenges that threaten their brand or reputation. This course explores how to write a crisis communication plan, communication challenges, and strategic messaging for social media.
Description
Crisis communication is a branch of public relations that is designed to protect and defend companies and organizations that face challenges that threaten their brand or reputation. These types of sudden and unexpected events fall into four categories: acts of God, mechanical problems, human error, and management decision or indecision. In this course we explore different phases of crises, anticipating crises as part of an effective public relations plan, how to write a comprehensive crisis communication plan, communication challenges, and the role of a crisis communication team. We study how to develop strategic messages and how to use social media during a crisis. Through case studies, we examine best practices that have worked for others.Name Crisis Communication Language English Duration 18:00 hours Sector Management Price (INR) FREE Availablity Available full time Certification Availability from Knowledge Partner Available Certification Availability from eSkillIndia Not Available Assessment Availability from Knowledge Partner Available Pre-Qualification Any Course Rating
Average Rating:5.0
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